Bill and Melinda Gates Foundation
10/17 – Present • 1+ yr
Principal UX Designer
Lead iterative product and service design. Launched a new investment system which has increased efficiency and decreased effort needed to make, approve, and manage over 5 billion dollars per year in investments. Oversee the user experience of all apps on our SAAS platform serving work in 8 countries on 5 continents.
6/16 – 10/17 • 1.3 yr
Senior UX Designer
Established the human centered design practice at an education technology company that specializes in matching experts with students in a two-sided marketplace. Helped to create our design system, redesigned our supply-side experience using behavioral design and algorithms. Redesigned our customer experience including the online classroom. Led qualitative research while collaborating with data scientists. Facilitated teams for bi-monthly hackathons.
6/14 – 6/16 • 2 yrs
Senior UX Designer
Led iterative product design and innovation workshops for Fortune 100 companies, non-profits, and start-ups at a boutique UX design agency. Iterative design included sketches, flows, user stories, wireframes, and prototypes. Research included interviews, contextual inquiry, personas, heuristic evaluations, guerrilla research, user testing, and usability testing.
2/13 – 3/14 • 1 yr
Product Design Lead
Led interdisciplinary & international product
design team of 8 people representing 5 countries in an innovation lab focused on using technology to alleviate poverty. Iterative design included wireframes, prototypes, user flows & service blueprints. Facilitated 13 innovation workshops and 2 design courses. Research included ethnographic field work, personas, concept validation, co-design, and paper prototyping.
2/12 – 2/13 • 1 yr
Interaction Designer II
Led interdisciplinary innovation projects at an human-centered design consultancy and technology research lab for Fortune 500 clients.
8/08 – 2/12 • 3.5 yrs
Designed products for incubating and funded IoT (internet of things) and software start-ups founded by graduates of Carnegie Mellon University
Quennell Rothschild & Partners
9/06 – 8/08 • 2 yrs
New York, NY
Designed proposals and presentations for a landscape architecture firm focused on projects for the New York City Department of Parks and Recreation.
Evergreen State College
BA Studio Art/Design, Olympia, WA
The Cooper Union
Continued Ed, Typography 2006–2007, New York, NY
School of Visual Arts
Continued Ed, Web Design 2007–2008, New York, NY